We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I run a charter business, and I need the entire service to be blocked out after 1 group has booked it. This needs to happen regardless of whether or not the group fills the capacity of the service during that time slot.
ie. if 1 person books a charter from 12-4. this entire charter is no longer available even if its capacity is 20 people.
I also would like prices to change depending on the season. Is that possible?
Hello,
Thank you for reaching out to us.
In regards to your first question, you can disable the "Allow booking below minimum capacity" option on the Amelia/Appointments page.
In regards to your second question, there is currently no such option, but you can create multiple employees based on a season and set different prices for each employee. Also, set days off for all employees based on seasons those prices (employees) are not available.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thanks for that Uroš!
I’ve sorted both the questions accordingly.
Was also wondering if there was a way I could add an agent email option in the customer details page to receive notifications. Say an agent books on behalf of the customer, they would put the client’s email and their own email. I would the like the automatic confirmation email to be sent to the client and copied to the agent and admin.
Thanks
Hello Gavin,
Thank you for reaching back out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables