We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I use Bricks Builder and all was well.
Today when testing the "Service Selection" -> "Employee" select no longer works.
I created an empty Guttenberg page with the amelia shortcode for testing. https://www.wpeasy.au/test-amelia/ it is exactly the same. I don't see any errors in the dev tools console.
When you click on the select, it sometimes partially opens, then just closes again.
I'm really hoping to get a response here. My last ticket went unanswered.
Actually, I see the last ticket was answered, I just didn't get any notices.
A quick update.
It looks like the issue was caused by an update to AutomaticCSS. So not an Amelia issue.
Hello Alan,
Thank you for the update on this.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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