I just installed the premium version of the plugin and I'm just getting this endless loading icon on the backend. This was not happening on the free version of the plugin. I've attached the Console errors displayed. All my caching and security plugins are disabled.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I just installed the premium version of the plugin and I'm just getting this endless loading icon on the backend. This was not happening on the free version of the plugin. I've attached the Console errors displayed. All my caching and security plugins are disabled.
Attached files: Screenshot 2023-03-28 at 4.32.51 PM.png
Hi, John.
Sorry for a late reply.
Can we take a look from the back-end, please?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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The issue does seem to have resolved itself but I didn't do anything so I'm not sure what happened. Thanks for your time and help!
Hi, John.
I am delighted to hear that this has been resolved. Thank you for letting us know.
Yes, it seems odd - maybe it was a strange caching issue that cleared itself on your site at some point.
We will be here, let me know if you notice any issue again.
Also, please don't hesitate to create new/other tickets for anything else/ any different subject,
that we could assist with.
Have a great day!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables