"email notifications" (#3334042) / TMS-Plugins

Elizabeth started the conversation
March 27, 2023 at 5:33pm
Amelia is not sending emails to customers or employees for confirmation when an appointment has been set.
1,624
Marko replied
March 28, 2023 at 7:21am
Hello Elizabeth,

Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:

Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue.
Looking forward to your reply.
Kind Regards,

Marko Davidovic [email protected]

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