We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Is there an option to charge an extra amount for Mollie's costs with an online payment?
The Mollie system cannot enter these extra costs. It has to be done in the webshop or in this case Amelia's reservation system.
I would also like to know if I can also make the translation with loco translate for payment via the button 'on site' and 'digital payment'. This looks like an icon, but it's all in English and I need Dutch. And can additional service costs be charged for an 'on site' payment?
Hello Digna,
Thank you for reaching out to us.
Can you please elaborate on what you are referring to in your first question and I will assist you with this?
The images for payments on the front-end can be changed in /wp-content/plugins/ameliabooking/public/img/payments/icons/ and /wp-content/plugins/ameliabooking/public/img/payments/ folders. Keep in mind that the size of images need to stay the same, along with the name of the image file. Also, until we include this as a customization option in Amelia/Customize, you will need to do this every time the plugin updates.
As for the text below icons, it is possible to change this now, but it's not a perfect solution.
You need to go to ameliabooking/public/js/chunks/ folder and open the file that looks like this:
amelia-booking-booking-e699bcfa2244b52e0818.js
The hash may be different, so if it's not "e699bcfa2244b52e0818" it is something else, it's important to look for amelia-booking-booking-hash.js
When you edit this file, look for "On-Site", "Paypal", "Stripe", "Online" (case sensitive), and you'll see this:
You can change all values in quotations, after "return" and it will change on the front-end, so for example, change:
To:
And so on. Our developers are working on a more elegant solution, but at this time, it's the best one we can offer.
The file I told you to modify is the step-by-step [ameliabooking] form, so if you're using [ameliacatalog], you'd need to change a different file (same folder, only amelia-booking-catalog-hash.js).
Kind Regards,
Uros Jovanovic
[email protected]
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