We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can I adjust settings so that payment is due upfront only?
We are using the payments to book video call appointments, with the amount to book used as a minimum deposit.
Hello Georgia,
Thank you for reaching out to us.
With any of our payment option, you can ask for payment upfront. The only payment that doesn't require payment up front is on-site option. You can just turn off this option and your customer will need to pay for the booking upfront if they do not pay for the appointment they will not be able to book the appointment.
In settings payment tur off the payment on site and that is it. It is entirely up to you will you require deposit only or full payment for the appointment.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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