We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I am trying to enable mandatory email and phone during booking a service. But it is not being enable for some reason. Email and phone mandatory is enable in general settings. But not showing in the booking process on both the front-end and the back-end. I've also noticed the same problem in the Amelia demo sites such as https://barbershop.wpamelia.com/#book, https://beauty.wpamelia.com/our-services/, https://healthcare.wpamelia.com/. I have tried clearing the cache in both my browser and web server. Also booking from another computer but email and phone is still not mandatory. Please help me with this. I don't want customers booking and have no way to contact them.
Thanks
Never mind, found the information I needed here - https://tmsplugins.ticksy.com//ticket/3094898/
Thanks for keeping these tickets available and searchable. I found what I was looking for.
Hello Joe,
Glad to hear that you found the solution.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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