As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I have the "Use service duration for booking a time slot" CHECKED so my customers can only book during the time periods I've setup; however, there are times I would like to book outside of those time periods. Is there a way for an admin (in the WP admin area) to book any times they want? It is so inconvenient to have to change settings in order to accomodate a simple request such as, "can I start a half hour early?"
Hello David,
Thank you for reaching out to us.
Unfortunately, you need to turn off this option in order to achieve that and then you need to enable it again. This is how Amelia works at this time.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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