Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
It works fine from my end, the appointments are displayed on the back end.
I am asking for a staging website as we would need to perform advanced checks, it works fine from my end and we cannot replicate the issue from your website.
Hi,
We have a service Boat Tour Full Day (Total 600 €)
The client paid a deposit of 25% by stripe account.
On Email Notifications -> Customer -> Appointment Approved
I have this tag, but when the client received the email notification the tag %payment_link_stripe% appears empty.
was it supposed to generate the link for the final payment of 75%?
Link to payment: %payment_link_stripe%
Kind Regards,
Filipe Nunes
Hello,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello,
Do I have your permission to change the Stripe mode to sandbox so I can test it out and provide you with an update on this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello,
Yes please, but be careful we have a real reservation on a system... David
[email protected]
After the the tests please restore the original live keys....
Kind Regards,
Filipe Nunes
Hello,
Can you please provide me with the staging website so I can perform checks and provide you with an update on this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Did you make any changes to the back office?
Now when I go to the apointments, there is a page not found...
https://boatforaday.com/wp-admin/admin.php?page=wpamelia-appointments
I dashboard if i choose appoints cancelled show a empty ....
Today we received a reservation request and then it was canceled, were you the ones who took a test?
Kind Regards,
Filipe Nunes
Hello,
It works fine from my end, the appointments are displayed on the back end.
I am asking for a staging website as we would need to perform advanced checks, it works fine from my end and we cannot replicate the issue from your website.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables