We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there;
I still have problems getting the combination of amelia and woocommerce. We do have a shop with different coaching-lessons, therefore we created for each lesson a product in woocommerce. Now we would like to let customers book a product throughout woocommerce shop and after booking let them book an suitable appointment. If I got this right: with amelia the customer has to start with the calendar to first book a product in combination with a date. But we do have products, which have to be explained, so only the calender can´t do this. Do I have to create a normal page and then integrate the calender? So it does not work like the normal shop would work?
Please help me with this question, I just didn´t get the basic understanding yet.
Thank you so much, best regards Kerstin
Hello Kerstin,
Thank you for reaching out to us.
Amelia's integration with WooCommerce works the following way. When you connect a service/event with a WooCommerce product, the customers then have to go through the Amelia booking form and choose the service and date/time and then proceed to the WooCommerce cart.
Booking of the Amelia service will only work through the booking form and it will not outside of Amelia's booking.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Uros,
thanks for your reply, I will try this out and probably come back to you with some more quesitons.
Best regards Kerstin
Hello Kerstin,
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables