We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Team TMS,
I purchased the Pro Version, where I can create packages for the customers.
My Problem is, that the title of the package is not displayed in the backend Amelia Dashboard. Right now, the name of a Service is displayed.
Thats a problem, because the employee cant see the difference between a booked packages (with more services) and one service.
Can you please give me a solution?
Hello Jerica,
Thank you for reaching out to us.
Appointments from a package are the same as regular appointments, they are the same but they are sold at a different price. But you can always tell which ones are from a package. When you see a box with a star you can tell that this appointment is from a package
Hope this helps.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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