Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
In our current booking system, we don't have clients choose the staff member that is going to perform the service. The employee is chosen "round-robin" style meaning, if Employee A is already booked, then Employee B is chosen, etc.
On our booking form in Amelia, I don't have the "Choose employee" option showing, so I wonder how the appointments will be assigned to our employees. I want to make it equitable so that one employee isn't assigned all of the appointments as that would lead to burnout.
I look forward to your reply.
Hello Craig,
Thank you for reaching out to us.
The employee choice can be hidden like this in customize section
And in that case the employee will be assigned at random to an appointment.
Hope this helps.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Thank you. That's exactly what I needed to know.