Hi, So I am using a custom plugin on my website which is an event booking plugin.
so I am facing an issue with amelia where it is not showing me the booking date to select a date for an appointment booking when my customize plugin is activated but when it is deactivated amelia suddenly works properly. The person who did all the customization of that plugin has checked everything in the code but everything works properly. So, can you guys please help with this issue. why your plugin is conflicting with my customize plugin. I am looking forward to your response. thanks
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi, So, I was checking other shortcode views of amelia and surprisingly I found that it shows appointment dates properly in [ameia-search] and [ameliabooking] shortcodes. It is very strange that it does not work in step book and catalog booking views.
Hi, Uros! Yeah, i install that plugin and after disabling amelia is working normally. But i am using already a lot of plugins on my website and i do not want any additional plugins on my website. Is there any way we can do it manually?
Hi,
So I am using a custom plugin on my website which is an event booking plugin.
so I am facing an issue with amelia where it is not showing me the booking date to select a date for an appointment booking when my customize plugin is activated but when it is deactivated amelia suddenly works properly. The person who did all the customization of that plugin has checked everything in the code but everything works properly.
So, can you guys please help with this issue. why your plugin is conflicting with my customize plugin.
I am looking forward to your response.
thanks
Hello Nomi,
Thank you for reaching out to us.
Which customize plugin are you referring to?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi,
We are using eventin plugin which we have customize to our needs.
Hello Nomi,
Thank you for clearing that up.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi,
So, I was checking other shortcode views of amelia and surprisingly I found that it shows appointment dates properly in [ameia-search] and [ameliabooking] shortcodes. It is very strange that it does not work in step book and catalog booking views.
Can you please urgently solve this issue?
Thanks
Hello Nomi,
Thank you for the update on this and for your update.
Can you please update the plugin to the latest version (6.2.1), test it out and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hey, Uros!
I update the plugin to 6.2.1, but it did not solve my issue.
can you please check in detail?
And please get back to me ASAP!
Thanks
Hello Nomi,
Can you install the plugin "WP Plugin Manager" and in it, disable Eventin and Eventin Pro from being loaded on the front-end page:
It should work fine after that but please check it out and let me know.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi, Uros!
Yeah, i install that plugin and after disabling amelia is working normally. But i am using already a lot of plugins on my website and i do not want any additional plugins on my website.
Is there any way we can do it manually?
Looking forward to hearing from you!
Thanks
Hello Nomi,
Unfortunately, at the moment, this is the only workaround.
We will work on this conflict, but this is the only solution right now.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Alright , thanks
Hello Nomi,
Glad to be able to assist you and let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables