I can't say exactly what's going on here, so can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue?
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I checked everything, but I can't figure out why it's not working.
Can you please try changing the theme? I see some warnings about deprecated lines in Elementor, and popper.js failing to load (coming from the theme):
If changing the theme doesn't work, would you be able to provide us with FTP access credentials as well, so our developers can debug the plugin and see what's going on?
This means that you are using an incorrect reCAPTCHA site key that is no longer valid. Please register a new key to resolve this issue. When we entered our reCAPTCHA test credentials the booking went through normally.
Hi,
After selecting the date, time, and key in the form details, the form submission gets stuck.
Attached files: Screenshot 2023-03-16 at 4.50.30 PM.png
Hi,
Awaiting for the response.
Regards,
Kamal
Hello Kamal.
Sorry for the late response.
I can't say exactly what's going on here, so can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue?
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Kamal.
I checked everything, but I can't figure out why it's not working.
Can you please try changing the theme? I see some warnings about deprecated lines in Elementor, and popper.js failing to load (coming from the theme):
If changing the theme doesn't work, would you be able to provide us with FTP access credentials as well, so our developers can debug the plugin and see what's going on?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Kamal.
The credentials have been forwarded to our developers for review, and as soon as we hear from them, we'll get back to you.
In the meantime, can you update Elementor and Elementor Pro, delete all cache on your site and try again?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Kamal.
The problem is with the reCAPTCHA.
If you set it to be visible there is a message:
ERROR: Invalid site key
This means that you are using an incorrect reCAPTCHA site key that is no longer valid. Please register a new key to resolve this issue. When we entered our reCAPTCHA test credentials the booking went through normally.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI,
Thank you for identifying the issue. The problem has been resolved now.
Regards,
Kamal
You're welcome, Kamal.
Please feel free to reach out to us if you have any further questions or concerns!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables