We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, in our Woocommerce order meta (containing an Amelia booking), We would like the payment type to be included so that it is clear that the user has only paid a deposit.
I cannot find this as a placeholder in the meta data section. Am I missing it somewhere or is it not available?
Hello Jessica.
There are placeholders in the email notifications that could be used, but they're not supported yet:
%appointment_deposit_payment%
%appointment_price%
Our developers will add them in one of our upcoming updates, so you'll be able to use them with the WooCommerce description, but I don't have an ETA on that yet.
Kind Regards,
Aleksandar Vuković
[email protected]
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