We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I've got two questions if possible please?
1. Is it possible during the booking process that the user can enter their address? It's got their first name and last name, but for us we need their address too?
2. If it is possible for the user to enter an address when booking, do you have any integration or any 3rd party to recommend where it can help entering the address for the UK? Where you start typing the address and the software helps you finish it off. It's for addresses in the UK.
Many thanks for your help,
Matt Valentine
Hello Matt.
Thank you for reaching out to us and sorry for the late response.
1. You can add the Address Custom Field and assign it to all services and/or events, so customers add their addresses when they book appointments/events.
2. The "Address" custom field will pull the data from Google Maps if you add the Google Map API Key in the General Settings of Amelia’s Settings page. Otherwise, the field will work just as a simple text field.
Kind Regards,
Aleksandar Vuković
[email protected]
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