Can't activate after 6.2 update. At the same time I was trying to update the plugin there was a cache issue. Due to the complications of the cache I ended up deleting the old version of Amelia. And now I believe that is the reason why I can't activate the plugin, new version. Please see screenshot with error.
Are you sure you're trying to activate version 6.2? I'm asking because this error was registered a few months ago, and it was resolved with one of the updates in the past few months.
If you're certain you're activating v6.2, can you please try commenting line 48 in file wp-content/plugins/ameliabooking/src/Infrastructure/WP/InstallActions/ActivationSettingsHook.php
self::initCustomizationSettings();
Let me know if this helps.
If not, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
at this time, don't know how I remember, a very long time ago you suggested deactivate another plugin (themes) and then activate Amelia. It worked. And now I have only one version, 6.2 :), working. I will get back with another case for the things that are not working properly. Thanks.
Can't activate after 6.2 update. At the same time I was trying to update the plugin there was a cache issue. Due to the complications of the cache I ended up deleting the old version of Amelia. And now I believe that is the reason why I can't activate the plugin, new version. Please see screenshot with error.
Attached files: Screen Shot 2023-03-15 at 10.51.05 pm.png
Hello Rodrigo.
Are you sure you're trying to activate version 6.2? I'm asking because this error was registered a few months ago, and it was resolved with one of the updates in the past few months.
If you're certain you're activating v6.2, can you please try commenting line 48 in file wp-content/plugins/ameliabooking/src/Infrastructure/WP/InstallActions/ActivationSettingsHook.php
Let me know if this helps.
If not, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
at this time, don't know how I remember, a very long time ago you suggested deactivate another plugin (themes) and then activate Amelia. It worked. And now I have only one version, 6.2 :), working. I will get back with another case for the things that are not working properly. Thanks.
I'm glad to hear that, Rodrigo!
Well, the issue is coming from a conflict with another plugin's Less version (probably using the same one), so this also works
I believe we fixed the conflict with some other plugin, but not the one causing this issue.
If this happens for our next update, would you be able to duplicate the site and send us the installation so we can troubleshoot it locally?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables