los horarios no se ven como lo programamos, nosotros estamos en una ciudad Monterrey Mexico con una zona horaria diferente a nuestro cliente que esta en frontera de mexico con otra zona hoaria, los horarios estan que los usuarios ponen aparecen diferentes a los nuestros al momento de llenar una cita. me puedes apoyar que tengo que hacer para corregir el problema?
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.
Thank you for your understanding.
Please check if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city you're in or a city that's in your time zone. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in the back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
los horarios no se ven como lo programamos, nosotros estamos en una ciudad Monterrey Mexico con una zona horaria diferente a nuestro cliente que esta en frontera de mexico con otra zona hoaria, los horarios estan que los usuarios ponen aparecen diferentes a los nuestros al momento de llenar una cita. me puedes apoyar que tengo que hacer para corregir el problema?
Hello Fernando.
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.
Thank you for your understanding.
Please check if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city you're in or a city that's in your time zone. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in the back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Kind Regards,
Aleksandar Vuković
[email protected]
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