Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #3302608
Zona Horaria
Closed

Comments

  • FERNANDO CANTÚ ROCHA started the conversation

    los horarios no se ven como lo programamos, nosotros estamos en una ciudad Monterrey Mexico  con una zona horaria diferente a nuestro cliente que esta en frontera de mexico con otra zona hoaria,   los horarios estan que los usuarios ponen aparecen diferentes a los nuestros al momento de llenar una cita. me puedes apoyar que tengo que hacer para corregir el problema? 

  •  2,576
    Aleksandar replied

    Hello Fernando.

    Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.

    Thank you for your understanding.

    Please check if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city you're in or a city that's in your time zone. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.

    If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in the back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).


    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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