As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Hello, several days ago i created a ticket with requested information on functionalities and whether you support them. Have not heard the answer since. It is very crucial and I need to know whether you are willing to support me and have me as a customer.
Kind regards.
Okay, got my reply on another ticket, all good, usual answer time is around 2 days, which is completely normal.
Hello Mindaugas.
We're sorry for the delay.
Usually, it takes 1 - 48 hours to respond to a ticket, but that depends on a lot of factors:
Once again, we apologize for the delay. We're glad to hear you received a response on your other ticket but please don't hesitate to reach out to us if you have any other questions.
Kind Regards,
Aleksandar Vuković
[email protected]
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