Hi Thanks for the community guides on day light saving. This is fine once we are in british summer time, but clients are booking some weeks before and then we are having double bookings are client one has booked 9am, but this is seen as 8am on the UTC+0, so then 9am UTC+1 is showing. Surely Amelia can pick up local time zones and there could be a setting to see in the timezone that will be in force for their appointment.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in the back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Hi Thanks for the community guides on day light saving. This is fine once we are in british summer time, but clients are booking some weeks before and then we are having double bookings are client one has booked 9am, but this is seen as 8am on the UTC+0, so then 9am UTC+1 is showing. Surely Amelia can pick up local time zones and there could be a setting to see in the timezone that will be in force for their appointment.
Hello Tim,
Thank you for reaching out to us.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in the back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Kind Regards,
Uros Jovanovic
[email protected]
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