We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi everyone,
I have a problem with the "location" settings. I run a website with acting classes. My coaches should also allow giving online classes. However, I can only connect them to a certain location, for example "Munich".
If now a user checks the service catalogue, it looks like he/she can only book the class in Munich. However, I need for everyone to see that they can book the online class with that coach, regardless of where they are in Germany or in the world. Ideally, the online class should then have a discount.
To be clear, I still want Munich to appear as a location of that coach, as many people still want the live experience.
How do I solve that?
Kind Regards,
Raphael
Hello Raphael,
Thank you for reaching out to us.
You can connect the employee to multiple locations on the work hours' tab of the employee settings.
At the moment, there is no option to apply a discount based on the location of the service.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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