We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, for gdpr reasons I removed google fonts from my setup and uploaded the custom font "Tahoma" in my booking form 1.0.
On desktop it looks all correct.
On iPhone the Tahoma font that I uploaded on my server seams to be found... why? why does it look different?
I dont want to implement the new booking forms beause then I would habe to setup everything from scratch....
For some reasons in my old ticket that I created for this issue we have been writing for some months back and forth now and it seams that no one from support team understands this issue.
Hello Catie,
Thank you for reaching out to us.
This is how it looks from my desktop, seems like the font is not applied.
Can you please let me know if it is the same from your end as well?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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I feel like we are in the same loop of same questions and answers again. On the screenshot I attached in this ticket we can see how it looks on my desktop and how it looks on my iPhone.
I added the Tahoma font / uploaded it as custom font and attached it, but obviously it doesn't work
Hello Catie,
Thank you for your patience.
Can you please provide me with the FTP access and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables