We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a couple questions relating to customizing the appearance of tables and charts.
1) I have a table linked to a Google Sheet data source. The number formatting has been specified in the Google Sheet, but is overwritten by the standard number formatting established in WPdatatables Settings. How can I preserve the formatting from the data source? If it can't be preserved, how can I customized it within the WP table? E.g. I need one cell in a column to be a percentage and another cell in the same column to be an integer and another to show two decimal places.
2) Is there a way to established a standard set of colors to be used for charts? Tables seem to have this ability, but I haven't found it for charts. I would like all my charts to adopt the primary, secondary, tertiary, etc. colors from the global standard I set, and automatically update to reflect any future changes to those standard sets of colors. Otherwise, if I ever want to change the global standard colors I'll have to update all my charts individually.
Thank you.
Hi, Taylor.
Sorry for the waiting time.
We don't work on weekends so it adds two days to the waiting time.
we appreciate your patience.
-
1. If you set it up as a numeric column, it is not possible to have different number format in different cells in the same column.
If you set a float, for example with two decimals - it has to be consistent format for the entire column/all of its cells.
Or if you need integer in one cell, then in another cell only to have decimals, that is also not possible.
-
The only way to have data presented as, let's say "mixed formatting" in same column like that can be if you use a "String data type" for that column.
But if you plan to use it for charts - in the chart you can only choose one String or Date type column,
it will be used as labels on X asis - and for the series you can only use numeric columns,
so for charts unfortunately there is no solution if you have a "mixed formatting use-case" for series.
Realistically i am not sure if or when something like that might be possible, but you can add this idea as a future development suggestion, and our devs will do their best to come up with a solution in the future.
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
2. I am sorry to disappoint you,
but we don't currently have an easy option/feature to set a default set of colors to be used for all charts.
If you wish to see this in the future, you can also add this as a future development suggestion.
-
Generally speaking about our charts and customizing them,
every chart engine has its own layout and its settings.
We use free libraries for chart engines, and they are limited as to what we can change from within the plugin's UI.
You can check out all the available chart engines and examples of wpDataCharts documentation here .
If the options you need are not in the chart creation wizard, you can try to find a custom solution using chart callbacks.
You can check our documentation about wpDataCharts callbacks,
there you will see a custom chart callback example for each chart engine.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables