We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hallo!
Ich bin Webdesignerin und erstelle derzeit eine Webseite für eine Physiotherapie-Praxis in Deutschland. Wir eollen gern Ihr Plugin "Amelia" dort für eine Online-Terminvergabe einbinden. Können Sie mir genauere Informationen dazu geben, ob das Plugin DSGVO-konform ist?
Wichtig ist vor allem, wo die persönlichen Daten gespeichert werden (auf Servern innerhalb von Europa?).
Haben Sie evtl. sogar einen Mustertext, den wir in die Datenschutzerklärung der Webseite einfügen könnten?
Vielen lieben Dank!
Maria Wiegandt
Hello Maria,
Thank you for your interest in our product.
In general, it is GDPR compliant, you can add a consent checkbox to the booking forms and all the data is stored at your server, nothing is stored with us. The only thing that you would need to add manually, for now, is to remove users data if they choose the “forget me” option. We plan to automate this too in the future.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Marko
How can I add the consent checkbox to the form?
In addition I need a link to the privacy statement on the booking form. How can I implement this?
Thanks in advance for your advice.
Best regards, Irene Held
Hello Irene,
We will gladly help you but in the future may we please ask you to open your own ticket since we do not want to disturb the other user that will receive your and our question and reply.
To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this:
So this text appears as a hyperlink that opens a new tab (target="_blank") and takes the customers to your Terms & Conditions without them leaving the booking form. So the custom field on the back-end would look like this:
As you can see, we made this radio button a mandatory field, so no one can book an appointment without checking the "I agree" button.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables