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Hi
There is only 1 service offered on this website. The service lasts for 2 hours.There are 4 sessions per day for this service allowing 8 people to use the service at 1 time with 1 employee only.
I am having an issue when adding appointments from the back end. I add a customer to 1 session and that works fine. But when I add a different customer to the same session it won't allow me - the time slot is not available. I assume it is the settings but I have tried everything.
In the attached example a booking was made from the backend for the 24th at 10 am for Joy Graham. I then tried to add another booking for a different person on the same date and time and there was no option to choose 10am.
Hello Joy,
Thank you for reaching out to us.
This is because you are creating a new appointment for that customer and since this time slot is already booked you can not create a new one in that time. So since this is a group appointment you need to click on that appointment that is booked and then edit it and just add a new customer that you want to that appointment. And that is it.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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