Thank you for implementing the new payment from the customer panel. It's a great feature. However, I wasn't able to make a payment. Every time I choose a payment method from the Customer Panel, I get an error message, "Error: Request failed with status code 500". Any solutions?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I have passed this issue to our developers and hope that the issue will be resolved soon, thank you for your patience, at the moment, please remove the birthday of the customer as that is what causes the issue. We will let you know as soon as it is resolved.
Hello,
Thank you for implementing the new payment from the customer panel. It's a great feature. However, I wasn't able to make a payment. Every time I choose a payment method from the Customer Panel, I get an error message, "Error: Request failed with status code 500". Any solutions?
Helle Christian,
Thank you for reaching out to us.
Can you please provide me with the screen recording of the issue that you are dealing with?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Christian,
Thank you for clearing that up.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Christian,
Thank you for the provided credentials.
Do I have your permission to change the PayPal mode to sandbox?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Yes, go ahead :).
Hello Christian,
I tested it out from the customer panel and it worked just fine.
Can you please test it out now and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Uroš,
I tried paying from the customer panel, but I got the same error. I'm not sure why I'm getting an error while you were successful...
I tried different dates and time, but same error. See screenshot.
Attached files: Capture.PNG
Hello Christian,
Can you please provide me with the credentials of that customer and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Christian,
I was unable to log into the credentials you provide me with.
Can you please provide me with the updated credentials and I will provide you with an update on this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Christian,
Thank you for providing me with the credentials.
I have passed this issue to our developers and hope that the issue will be resolved soon, thank you for your patience, at the moment, please remove the birthday of the customer as that is what causes the issue. We will let you know as soon as it is resolved.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables