Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Just received the upgrade link but the documentation relates to a brand new install. How do I upgrade while ensuring no current data is lost?
Thanks
James
Hello James,
Thank you for reaching out to us.
Can you please elaborate on what you are referring to and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Sure. I received an email earlier today directing me to download an upgrade to Amelia. I already have Amelia installed - why the upgrade isn't pushed out through wordpress i dont know??
Anyway, I downloaded the files and read the documentation. The documentation is all about a fresh install. There is nothing about upgrading. My concern is that if I upload the latest version it will fuck up my existing install in some way and possibly loose data.
There does not appear to be any guidance or reassurance in the documentations to ensure I am performing the upgrade as expected. I.e. so as not to completely screw up a business critical system.
So my question is - how do I safely perform an upgrade with no information provided and just a load of files?
Thanks
James
Hello James,
The AWS server we used needed to update the PHP version and this caused these notices.
Our developers fixed it, but a certain amount of emails were already sent and we can't revert that, unfortunately.
We apologize for the inconvenience, but rest assured that everything is fine with the update.
Kind regards.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables