1. It's not the first time booking times overlay in the appointments. Do you have an idea why it happens? And is there any option to turn that off, so that users won't able to book appointments for the exact date and time?
2. Amelia's calendar shows available time even when it's booked. Should it be like this? All the services are set for 1 capacity only.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Seems like the problem remains, but it occurs in another way. The customer has made a reservation but somehow it has been duplicated in Amelia booking. That's not the first time this happens on my website.
Plugin has been updated. Was that issue fixed with the latest release? Do you have release notes? I'll let you know if the issue repeats itself later on.
I have 2 questions:
1. It's not the first time booking times overlay in the appointments.
Do you have an idea why it happens? And is there any option to turn that off, so that users won't able to book appointments for the exact date and time?
2. Amelia's calendar shows available time even when it's booked. Should it be like this? All the services are set for 1 capacity only.
Attached files: 332349971_126687123496043_3536494468351486587_n.jpg
Hello Gintare,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Uroš,
I gave you logins a couple of days ago and didn't receive any feedback since then.
Hello Gintare,
Thank you for the credentials.
Can you please update the plugin to the latest version (6.2), test it out, and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Seems like the issue was solved after updating the plugin.
Thanks Uroš.
Hello once again,
Seems like the problem remains, but it occurs in another way.
The customer has made a reservation but somehow it has been duplicated in Amelia booking.
That's not the first time this happens on my website.
Please check the attachment for the exact case.
Attached files: 332921140_205782902130403_1077018907175342935_n.jpg
Hello Gintare,
Thank you for the update.
Were you able to replicate this issue as I was not able to do so?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Still waiting for a reply..
Hello Gintare,
Can you please update the plugin to the latest version (6.2.1), test it out, and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Plugin has been updated. Was that issue fixed with the latest release? Do you have release notes?
I'll let you know if the issue repeats itself later on.
Hello Gintare,
Looking forward to zour update on this issue.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables