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  Public Ticket #3249063
plugin on 2 websites
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  • Lindsey started the conversation

    Hi, we have already installed the Amelia Plugin on 1 website, but would like to have it on another website as well. These need to be synchronized. Do we need to purchase Amelia twice? And how can we connect them?

    Thanks for your feedback!


  •  1,563
    Marko replied

    Hello again Lindsey,

    I can see that this is a duplicate ticket, and we already covered this topic in another ticket:

    https://tmsplugins.ticksy.com/ticket/3239868/

    For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.

    We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!

    If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!

    Thank you for your understanding! 

    If you have any more questions please open a new separate ticket in Amelia category for each question since this is a pre-purchase question only and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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