We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
My client wants Gift Vouchers as an option. I am trying to use Amelia to replicate Gift Vouchers. I have created Packages called Gift Vouchers in various amounts. eg $750 which allows for 5 appointments at $150 per booking/appointment. I then created a coupon to the value of 1 appointment and allowed 5 usages of the coupon. I assigned a unique code and then when the voucher is used for 1 booking/appointment and they put in their code it I assumed it would deduct the $150 discount from the $150 per appointment and leave a $0 balance to pay. It doesn't seem to be working, am I doing something wrong? It also needs to work for recurring bookings so if someone books 3 appts they use coupon and $150 is deducted to leave a $0 cost.
Hello Joy,
Thank you for reaching out to us.
Can you please provide me with a screenshot of the issue that you are dealing with?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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