Hi, mary.

1. In regards to activation issues, 

can you go in wpDataTables main plugin settings, then go to "Activation" tab,  there you will see different fields for the main plugin and any add-ons you have.

There is a separate box for Report Builder add-on activation.

Let me know if that helped?

If not, we can take a remote look for you at the WP-Admin.

2. In regards to the Report builder not providing the table values as expected in the report,

we can investigate this.

Can you please send me your template for the report?

You can either wrap it in a zipped file, or upload it to weTransfer and send me a download link.

And if i can take a look at the back-end of the table and how you configured the report, please.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

And point me to the Report ID, please.

Thank you.

Hello, mary martin.

1. You're welcome, i hope that the Activation issue is fixed now, let me know if you need any additional help for that.

2. In regards to the issue with the Report Builder,

i can see the template, but i am not 100% sure just by looking at it, it depends on how you configured/selected some options in the Report Wizard, and what you need to present in the Report from the table exactly.

For example;

1. If you need to reference  a column name from a source wpDataTable, use the following layout:

${mycolumn.name}

Where “mycolumn” is column’s origin header – you can see it in wpDataTables configuration page when you open column settings panel by clicking on “Column settings” button  or by clicking “Column list”  button above the table from where you can open column configuration for each column.

2. If you are creating a single report for all rows, you can reference the column cell values of each row like:

${mycolumn.all}

Where “mycolumn” is the original column name (see above). At the moment of generation, the ${mycolumn.all} is going to be duplicated for each table’s row, and filled with the cell value.

Please note some limitations of the current version:

• Images, URL links, e-mail links are currently unsupported (“Raw” cell values will be inserted, but the links/images won’t)
• Only a single wpDataTable can be referenced in the report
• All source columns should be existing within the same template table, i.e. it’s not possible for the moment to have separate tables in the template for column1, column2, etc.

3. If you are generating a single report for all rows, you can calculate totals for numeric (float and integer) columns, to do this insert the variables like:

${mycolumn.total}

E.g. this can be done to insert invoice’s total, or similar.

4. If you are preparing a single MS Word DOCX report for all table’s rows, you can use repeating blocks for each row instead of a table. To do this use layout like:

${wpDataTable.row}
Column1: ${column1.all}
Column2: ${column2.all}

                …
${/wpDataTable.row}

Basically, block that you want to repeat for each row must be wrapped in ${wpDataTable.row}…{/wpDataTable.row}, and the cell reference is same as for the tables – ${column.all}.

Please note that those loops have to be in new rows.(You can not use it like this in one row)

${wpDataTable.row} ${column1.all} ${/wpDataTable.row}

5. If you are generating a multi-file report with a separate file for each row, reference the column values just like:

${column}

Where “column” is the target column’s original header(as mentioned above in point #1)

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Please check more details explained about building a template here.

Let me know if this helped.

If not, we can take a remote look at your Report and table configuration,

if you could send us WP-Admin access, but of course, if you do that, make sure to mark the reply as PRIVATE, for security reasons.

Thank you.