I have updated the "Minimum time required before canceling/rescheduling" value from 1 day to 12 hours on the General settings panel (based on the instruction here).
However, the appointments that are starting more than 12 hours are still not able to be edited on the customer frontend panel as there was no Edit button available. Is there an option to flush the settings cache (if available) to make these "locked" appointments can be cancelled/rescheduled in accordance to the new 12 hours setting change?
Any update on this matter? The updated value for the "Minimum time required before canceling/rescheduling" does not take effect and is stuck at the previous value.
Thank you so much for pointing me in the right direction, Uroš. I have updated the individual "Minimum time required before canceling/rescheduling" option for each service, which is now working as expected.
Hi there,
I have updated the "Minimum time required before canceling/rescheduling" value from 1 day to 12 hours on the General settings panel (based on the instruction here).
However, the appointments that are starting more than 12 hours are still not able to be edited on the customer frontend panel as there was no Edit button available. Is there an option to flush the settings cache (if available) to make these "locked" appointments can be cancelled/rescheduled in accordance to the new 12 hours setting change?
Thanks!
Hi there,
Any update on this matter? The updated value for the "Minimum time required before canceling/rescheduling" does not take effect and is stuck at the previous value.
Hello Patrick,
Thank you for reaching out to us.
Have you configured the "Minimum time required before canceling/rescheduling" option for each service or just in general settings?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Thank you so much for pointing me in the right direction, Uroš. I have updated the individual "Minimum time required before canceling/rescheduling" option for each service, which is now working as expected.
Sorry for the confusion caused.
Regards,
Patrick