My team recently purchased the Amelia Booking Wordpress plugin from the Envato marketplace. We received a purchase code. However, when we try to activate the plugin in Wordpress using the purchase code, we receive an error saying that the code is either invalid or expired.
When we try to activate using the Envato API, the plugin says it is activated momentarily. However, we do not see the "Packages" feature anywhere. Then, when we return to the activation settings, it is no longer activated. We're not sure what the issue is.
My team recently purchased the Amelia Booking Wordpress plugin from the Envato marketplace. We received a purchase code. However, when we try to activate the plugin in Wordpress using the purchase code, we receive an error saying that the code is either invalid or expired.
When we try to activate using the Envato API, the plugin says it is activated momentarily. However, we do not see the "Packages" feature anywhere. Then, when we return to the activation settings, it is no longer activated. We're not sure what the issue is.
Hello Andrew,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
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