Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
My team recently purchased the Amelia Booking Wordpress plugin from the Envato marketplace. We received a purchase code. However, when we try to activate the plugin in Wordpress using the purchase code, we receive an error saying that the code is either invalid or expired.
When we try to activate using the Envato API, the plugin says it is activated momentarily. However, we do not see the "Packages" feature anywhere. Then, when we return to the activation settings, it is no longer activated. We're not sure what the issue is.
Hello Andrew,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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