We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3240289
WooCoomerce integration
Closed

Comments

  • Marcello started the conversation
    February 24, 2023 at 4:22pm

    Hello everyone,
    By activating the integration with WooCommerce if a user purchases several services the shopping cart only shows the balance of the last service purchased and does not hold the other services purchased previously.

    Is it possible to add more services to the WooCommerce shopping cart? We tried creating a virtual product for each service but the situation has not changed.

  •  1,720
    Marko replied
    February 27, 2023 at 5:47am

    The integration works this way, and it doesn't accept more than one product if an Amelia product is present. There's a possible workaround, though.

    Please note that this hasn't been thoroughly tested, but a few of our customers have confirmed that it works as expected.

    Please access this script: ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php and comment line 604,(it can be on some other line) in the "addToCart" method:

    $wooCommerceCart->remove_cart_item($wc_key);
    9593492599.png

    This should allow you to add more than one appointment in the cart.

    Hope this helps. Also, we plan to implement the cart feature in Amelia this year possibly in the next couple of months. 

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 


    Kind Regards, 

    Marko Davidovic [email protected]

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