My website is made using the ColibriWP theme. This theme has its own development environment, and then from the web you have an IMPORT button to update your version. Since I installed Amelia this import is totally frozen in the 75%, from there it does not move. I have tested it several times, deleting the plugin it imports normally. This for me is blocking, I can't risk to work directly on the web because then I would have no backup.
Do you know any incompatibility with ColibriWP please?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I send the same complain to my theme provider, and they said that maybe the plugin is using more necessary resources for the import action than I have configured in my server. Here is the requirement: https://bit.ly/3vkwxDO
I checked and I don't have all this limits, in some cases I have a minor value that I can not change.
Anyway, I have doubts as well about if importing the website including Amelia plugin my Amelia data in real will be overwrited or not :(
My website is made using the ColibriWP theme. This theme has its own development environment, and then from the web you have an IMPORT button to update your version.
Since I installed Amelia this import is totally frozen in the 75%, from there it does not move. I have tested it several times, deleting the plugin it imports normally.
This for me is blocking, I can't risk to work directly on the web because then I would have no backup.
Do you know any incompatibility with ColibriWP please?
Thanks in advance...
Lisbel.
Hello,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Thank you so much for your replay!
I send the same complain to my theme provider, and they said that maybe the plugin is using more necessary resources for the import action than I have configured in my server. Here is the requirement: https://bit.ly/3vkwxDO
I checked and I don't have all this limits, in some cases I have a minor value that I can not change.
Anyway, I have doubts as well about if importing the website including Amelia plugin my Amelia data in real will be overwrited or not :(
Hello,
Thank you for clearing that up.
Can you increase the php_memory_limit on your site? With 256 MB it should work fine.
Please let me know if that helped you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry! I have mixed up issues, I thought this reply was in relation to my ticket with the notifications that I'm unable to send.
Please, you can close this ticket because it is an issue related to the limitations of the theme, not the plugin itself.
Thanks!!!
Lisbel.
Hello,
Glad to hear that the issue has been resolved.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables