We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3239961
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Comments

  • Paula started the conversation
    February 24, 2023 at 9:45am

    Hallo,

    wie kann ich die Beschriftung vom Button ändern, damit die Buchung bestätigt ist. Derzeit steht "Bestätigen" das ist aber nicht korrekt, aus rechtlicher Vorschrift muss das "Zahlungspflichtig buchen" heißen.

    Bei der Übersicht - Preise steht voreingestellt "von" dass muss aber "ab" heißen, da es mehrere Preisklassen gibt, wo ändere ich das?

    Das ist sehr wichtig und ich bitte um schnelle Antwort.

    Vielen Dank

    Paula Weinfurter

  •  2,576
    Aleksandar replied
    February 25, 2023 at 1:41pm

    Hello Paula.

    Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize in advance if we misunderstood some segments of your message, and we also ask you to please translate your future messages to English.

    Thank you for your understanding.

    We will soon redesign the Event booking forms, so our developers will not be modifying the old forms anymore.

    These strings can't be changed through the Customize section, but you can install the Loco Translate plugin, and search for these strings and change the translation for the German language.

    Also, you can install a desktop application "POEdit", and open the .po file in ../wp-content/plugins/ameliabooking/languages/de_DE/ folder and change the translation of these strings.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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