i had a ticket in the past (solved by Milos, regarding the same topic). Maybe you can help one the same topic once again. But seem to be another reason.
Our site has been hacked this week and we have setup a new installation and connect with the old database - uploading the old wp-config.php. That worked well and nearly anything works again and we see also the old booking and customer data.
But neither our customers nor our employees get emails with booking confirmations. I think the reason will be different not the multi language mistake we did last time. All services are connected with our employes.
Due to the hack we changed also the email passwords but did not update this in the settings for notifications for the SMTP Server. Please close the ticket.
Hi
i had a ticket in the past (solved by Milos, regarding the same topic). Maybe you can help one the same topic once again. But seem to be another reason.
Our site has been hacked this week and we have setup a new installation and connect with the old database - uploading the old wp-config.php. That worked well and nearly anything works again and we see also the old booking and customer data.
But neither our customers nor our employees get emails with booking confirmations. I think the reason will be different not the multi language mistake we did last time. All services are connected with our employes.
Could you please help?
Found the mistake by myself.
Due to the hack we changed also the email passwords but did not update this in the settings for notifications for the SMTP Server. Please close the ticket.
Hello Andreas,
Thank you for reaching out to us.
We are glad to hear everything is fine now and we will close this ticket.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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