As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
The other day I paid for plugin amelia. Tested it in staging. Yesterday I moved my site (emilie-s.nl) from staging instance at wordpress to live instance at elementor cloud. However I'm not able to activate licence.Could you fix this please? Thanks. Emilie
attachment : screenshot of current inability to activate site on live instance