Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I am contemplating setting up WhatsApp notifications but I am wondering, if my customer would be able to reply to the messages. If not, how could my customer get in contact with me over whatsapp at all. we conduct walking tours and I would love to be able to offer assistance with my customers via the notification before and after the tour. It would not be necessary for me to reach out to them except with the notification but if they have a question, can they reply to start a conversation?
Hello Gerhard,
Thank you for reaching out to us.
At the moment, it is not possible to reply to the WhatsApp notification, but we have added an option to set up an auto-reply notification.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
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Thank you for the answer. But is the notification message coming from my phone number? What I am wondering is how the customer could contact me, if they received a notification from my number and can't respond. Will there be a feature in the future where we can start conversations? That would be a great function.
Hello Gerhard,
Yes, it will be sent from your phone. The limitation for the reply to the WhatsApp message comes from Meta and we cannot implement this from our end.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables