We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I am using woo commerce as my payment processor.
I want to set up deposits, but do want the customer to pay the balance on site. I want them to use the same card and woo commerce to charge for the balance.
Is there way to do that?
Thanks,
Carrie Bruno
Hello Carrie,
Thank you for your patience.
We will have this option added in the next version of the Amelia plugin.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Just checking to see if this is live yet... it's been about 6 months and I know there have been a few new versions, but I'm not seeing this option yet.
I currently have some active deposits for an upcoming event and I need to take the next steps to collect the balance soon (before the event, and not 'on-site').
Thx.
Hello Larry,
Thank you for the update on this.
We have implemented this with the use of payment links.
Please check it out and let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables