I have noticed just today that the email notification sent out to my clients abroad shows the timings in my local time zone even though they were able to see the timings on the booking calendar in their timezone. I have been looking for documentation on packages and how to set up the notifications, but its not very detailed.
Also, is there a way to limit a package to a particular month only? For example, a package is valid from the 1st of March to the 31st of March.
1. You have option in general settings called Show booking slots in client time zone make sure that is enabled
2. As for packages you have option durations when you create a package and you can set it to be available for 30 days. But the duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General Settings or individual settings of a service. So, if you sell a package with 10 appointments, and set the duration of the package to be 1 year, your customers will have 1 year to book those 10 appointments.
However, the appointments within a package can be booked as far ahead as you configured the "Period available for booking in advance" in Amelia's General Settings, or individual service setting. For example, if this is set to 30 days, at the time when an appointment is being booked, the customers will be able to choose the dates 30 days from TODAY. Defining the duration of the package doesn't define the availability of appointments.
Hello,
I have noticed just today that the email notification sent out to my clients abroad shows the timings in my local time zone even though they were able to see the timings on the booking calendar in their timezone. I have been looking for documentation on packages and how to set up the notifications, but its not very detailed.
Also, is there a way to limit a package to a particular month only? For example, a package is valid from the 1st of March to the 31st of March.
Thanks in advance,
Roshan
Hello Roshan,
Thank you for reaching out to us.
1. You have option in general settings called Show booking slots in client time zone make sure that is enabled
2. As for packages you have option durations when you create a package and you can set it to be available for 30 days. But the duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General Settings or individual settings of a service. So, if you sell a package with 10 appointments, and set the duration of the package to be 1 year, your customers will have 1 year to book those 10 appointments.
However, the appointments within a package can be booked as far ahead as you configured the "Period available for booking in advance" in Amelia's General Settings, or individual service setting. For example, if this is set to 30 days, at the time when an appointment is being booked, the customers will be able to choose the dates 30 days from TODAY. Defining the duration of the package doesn't define the availability of appointments.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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