An Amelia admin cannot see appointments in backend. Says no results...but there are 114 appointments which I can see with my login. I created the new admin yesterday.
If you click on DASHBOARD and scroll down you can see appointments, just not when you click APPOINTMENTS.
We are glad to hear that everything os working now. But just in case We have to mention that you can not be Admin and manager or admin and employee, etc at the same time since this leads to conflict within the plugin.
You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
An Amelia admin cannot see appointments in backend. Says no results...but there are 114 appointments which I can see with my login. I created the new admin yesterday.
If you click on DASHBOARD and scroll down you can see appointments, just not when you click APPOINTMENTS.
I made sure she has ALL capabilities.
** I removed the user then readded and it works.
Hello Dorian,
Thank you for reaching out to us.
We are glad to hear that everything os working now. But just in case We have to mention that you can not be Admin and manager or admin and employee, etc at the same time since this leads to conflict within the plugin.
You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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