I have recently purchased Amelia and am using it as a plug in on WordPress. I am designing a website for a fitness/life coach who wants a calendar available to allow his new clients to book a session. I have all of the time slots set up to how he wants them in my Amelia settings (photos attached below), yet when the client goes to physically schedule an appointment, the only time slots they are given the option to select are "1:00am - 1:00am" which does not make sense to me. I have the working ours of the employee set to the same working hours of the service as well as the business itself. If someone could help me figure this out, it would be greatly appreciated. Thank you.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
I have recently purchased Amelia and am using it as a plug in on WordPress. I am designing a website for a fitness/life coach who wants a calendar available to allow his new clients to book a session. I have all of the time slots set up to how he wants them in my Amelia settings (photos attached below), yet when the client goes to physically schedule an appointment, the only time slots they are given the option to select are "1:00am - 1:00am" which does not make sense to me. I have the working ours of the employee set to the same working hours of the service as well as the business itself. If someone could help me figure this out, it would be greatly appreciated. Thank you.
Attached files: Screen Shot 2023-02-11 at 1.27.17 PM.png
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Screen Shot 2023-02-11 at 1.29.45 PM.png
Hello Drew,
Thank you for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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