Hello Daniela.

Thank you for reaching out to us.

1. If you enable the "Manage their appointments" slider in Settings/Roles/Employee, your employees will be able to reschedule, cancel, and create new appointments. That's not something that could be changed, unfortunately. A workaround could be to install the WP User Role Editor plugin, and then edit the "Amelia Employee" user role. In there, you'd remove this capability:

This should prevent the employee from creating new appointments in the back-end, but I can't promise that it will also prevent them from creating appointments in the panel.

If it doesn't prevent them from adding new appointments, maybe you could add custom CSS on the Employee Panel page:

.am-add-new-button {
    display: none !important;
}

Let me know if that helps.

2. Each panel is different based on the permissions enabled for the employee, the details of each appointment, etc. so I would need you to send me the Employee Panel URL, and the credentials for one of your employees and I'll try to find the CSS needed for this. Please just make sure to send me the credentials in a PRIVATE response, since this is a public ticket.

3. Try with this custom JS:

window.ameliaBooking = {
    cabinet: {
        pastDays: 0,
        futureDays: 30,
        disableAuthorizationHeader: false
    }
}

Past days would define the number of days displayed in the past, and futureDays would define the number of days in the future. I wouldn't advise showing 365 days since it can cause the panel to load slower or even break. That depends on the number of appointments your employees have. A customer most likely doesn't have more than a few appointments booked in the future, so it doesn't hurt to have it display 1 year ahead, but an employee can have hundreds of appointments within a week, so showing a year in the future can try loading thousands of appointments, and cause the page to break.

4. Which version of the plugin do you have? Amelia 6.1 resolved some similar issues, so if you haven't updated the plugin to the latest version, try doing that first. If that also doesn't help, let me know if maybe the WP Users linked to the employee are also added as customers/Amelia Managers/Admins. That can also cause issues with the available dates.

Hey Daniela.

Sorry for the late response.

When I visit that page, it asks me for a password and the one you provided for the employee panel doesn't work:

Can you please tell me what this password is?

4. Can you provide me with wp-admin URL and temporary credentials also, so I can check this out?

Remember to post privately, please.

Hi again Daniela.

This CSS should do it:

.am-cabinet-collapsed-content > div > div:nth-child(1) > div:nth-child(2) {
    display: none;
}
.am-cabinet-collapsed-content > div > div:nth-child(2) > div > div:nth-child(4) {
    display: none;
}

It hides the price from the panel correctly if I'm not mistaken:

And this is for the Payment tab:

.am-dialog-table div.subtotal.el-row {
    display: none;
}

So the price details are gone from there as well:

Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways. 

If you need help with adding custom CSS to the page, please take a look at this article.

As for the Recovery Email, it's working fine for me. When I use the "Forgot Password" and enter my email:

I receive the "Recovery" email:

That link is programmatically created so it triggers the "Recovery" email, not the "Employee Panel Access" email and when I click it, I'm redirected here:

Can you please open the Employee Panel page in incognito mode, and try resetting the password through it? Also, open the link that arrives in an Incognito window, so Amelia doesn't mix the roles (admin vs employee) as that may also be the cause of the issue.

If that doesn't help, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

You're welcome, Daniela.

Please feel free to reach out to us if you have any further questions or concerns!