We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there, I've got a question for you...
We have a languages school and we work with Learndash...Everything ok but our next step was to implement a reservation system for private classes with Amelia. Both for individual face-to-face classes in our academy and virtual online through zoom. Another fact to keep in mind is that we use woocommerce to sell the learndash courses and also the Amelia packages. Our students have access to the learning platform in 2 ways: 1 Buying learndash courses online with woocommerce and 2 Manually entering them in our school and we give them access to the courses.
The first problem appears here, our students have their own space with the courses they are enrolled in, invoices, etc... We thought that in the same space they could have access to learndash courses but also to private class reservations with language teachers. But this does not happen. We have used the shortcode [ameliacustomerpanel appointments=1 events=1] but it doesn't work. (Look at the attached image).
We have also tested enabling and disabling 'Automatically create user Amelia Customer' and 'Allow customers to reschedule their own appointments' (IMAGE2 attached but without results... coudl you help us with that?) Thanks for your time!
Hello Sagunt Reviu,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. We do not have integrations wit learndash so they can not access it through Amelia. So if you use this two plugins you need to use them sperately. You can use Amelia for booking appointments but anything else that is related to learndash it needs to be set up in there. There is no integration between them and you can not connect them, unfortunately.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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