We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
we are having a lot of issues with your plugin , we are trying to add packages to two categories when we go through to test the booking system we can only see packages for reformer (which is correct) and can only see 1 package for hot yoga (which is incorrect, with the hot yoga we have multiple packages) :
-Reformer pilates
- 2 services
-Hot Yoga
- 4 services
all the settings are exactly the same on each category, we have tried multiple short codes, multiple ways to add in the categories to separate pages, but it wont work at all for us, this is a matter of urgency, we have checked our server setup, wordpress environment and everything is okay
Hello Kaizen,
Thank you for reaching out to us.
Can you please provide me with the screenshots of the issue that you are dealing with?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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