We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there!
Basically I have a subscription site, we use Ultimate Member Pro, THEN they get access to the calendar AFTER they join and login - at that point all "events" are FREE - I want to avoid them having to fill out ANOTHER form -
My question being, If a person is ALREADY a wordpress member and logged in - is there a way that they can just hit "register" for an EVENT, and their name and email will go on attendee list - without filling out any form? it's VERY bulky for having to become a member with a form, then another form, and then ANOTHER form again to register for each event every time - thank you
Hello Stacey,
Thank you for reaching out to us.
If the WordPress user with the "Amelia customer" role is logged into WordPress and is connected to the customer in Amelia, the data will automatically filled on the information page of the booking form.
Please let me know if that works for you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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