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  Public Ticket #3223870
Employee roles
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  • Anton started the conversation

    I was suddenly made aware from an employee that she no longer can mark a vacation day in the employee panel. I've tested it and no employee profiles can do this currently.  As the Wordpress site administrator I can still mark vacation days back end, but the settings don't show up front end. I have also tried to exsperiment with all of the settings in the Role settings --> employee. No matter how I configure it nothing changes (see attachments). The employees never get more options to configure their time and tasks than what you see in the snip. Also, when I try to change employee role settings it says "Request failed with status code 403".

    We are a seasonal business and haven't had much activity the past few months. During this period we have updated Amelia, but otherwise not made any changes. I have added some snips as attachments - sorry but most of the language is in Danish.

    I hope you can help,

    Anton

    Attached files:  Employee panel 1.png
      Employee panel 2.png
      Employee role settings.png

  •  1,579
    Uroš replied

    Hello Anton,

    Thank you for reaching out to us.

    Do you maybe have Elementor? If you do, please edit the page where the Employee Panel is, and you should see this:

    4642244594.png

    And the shortcode will look something like this:

    7581670324.png

    Even if the slider for "Hide Employee Profile" is disabled, a bug between Amelia and Elementor keeps it active. Activate the slider, and deactivate it again, and you should see the shortcode change. 

    If you don't have Elementor, you can simply edit the shortcode, and remove "profile-hidden=1", so the shortcode is [ameliaemployeepanel] and the profile will be accessible again.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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