Hello Jeff.

This could be an issue with the SSL certificate on your site. Can you reach out to your hosting provider and ask them if they maybe need to update the certificate?

There is a workaround for this issue even if they say it doesn't need to be updated, though. You can edit a PHP file on your FTP in the plugin folder, with any text/code editor.

This is the path of the file :

 ../wp-content/plugins/wpdatatables/controllers/wdt_admin_ajax_actions.php

Around line 1090 (during updates the exact lines of code change, so I recommend searching  for string "curl_setopt" with CTRL+F"), you will find this line of code:

curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);

then add this below:

curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, 0);
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, 0);

in the end, it should look like this :

And it will bypass the SSL issue, and activate the license. 

Please note, though, that if you migrate the site in the future, and the SSL certificate is not updated, you'll need to add this line again.

-

Let me know how it goes.

Thank you

Hello again Jeff.

This purchase code hasn't been activated on any domains yet, so that's not the case.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hi again Jeff.

We're in Serbia, Central European Timezone.

It's strange that the code added to wdt_admin_ajax_actions.php doesn't allow you to activate the purchase code. I'm having the same issue on a localhost (since there's no SSL certificate installed), and when I add that line I can activate your license without issues.

Do you have an SSL certificate installed?

Hi again Jeff.

I'm glad to hear you were able to bypass the activation issue.

As for the dashboards - Something like this can't be created with the built-in features of the plugin, but maybe you could maybe use Single Cell Shortcodes and/or Calculation Functions to add this data in specific containers where you'd be able to style them.