Hello. I have the following problem. In Settings/Employees, in all employee profiles, the 'Employee Panel Password' is automatically filled in, and no matter how I modify it, it remains the same password. The delicate thing is that it is a password that I have used for the administrator user and also when I put 'Save', it sends a notification to the employee. The result of all this is that all employees received an email (I suspect, because my employee user received it) with the automatically filled-in password, which turns out to be an internal password of the administrator. The point is that no matter how many times I delete the password and put 'Save', when I open the employee tab it appears again. By the way, besides the password, the telephone box is also automatically filled in with the main user name...
Even though the telephone and password fields no longer autofill, the issue of not saving the employee's password still persists. I add a password and click Save, but when I go back to the employee configuration, the field is empty, meaning it is not being saved.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello. I have the following problem. In Settings/Employees, in all employee profiles, the 'Employee Panel Password' is automatically filled in, and no matter how I modify it, it remains the same password. The delicate thing is that it is a password that I have used for the administrator user and also when I put 'Save', it sends a notification to the employee. The result of all this is that all employees received an email (I suspect, because my employee user received it) with the automatically filled-in password, which turns out to be an internal password of the administrator. The point is that no matter how many times I delete the password and put 'Save', when I open the employee tab it appears again. By the way, besides the password, the telephone box is also automatically filled in with the main user name...
Please help.
Hello Rogelio,
Thank you for reaching out to us.
Can you please provide us with a screenshot of the issue that you are dealing with?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Sure.
Whenever I leave empty the phone box, it is filled with my admin user name, and the Employee panel password is filled with the admin password.
The solution I found is to always keep the phone box filled with an actual number. It is when emptied that the issue occur.
Thanks.
Even though the telephone and password fields no longer autofill, the issue of not saving the employee's password still persists. I add a password and click Save, but when I go back to the employee configuration, the field is empty, meaning it is not being saved.
Hello Rogelio,
Thank you for clearing that up.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Rogelio,
Thank you for the credentials.
Can you please provide me with the URL of your website?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Rogelio,
I have passed the issue with the employee password to our developers and hope that it will be resolved soon.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Thank you, I'll be waiting for updates.
Hello Rogelio,
Glad to hear that. In the meantime, please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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